Month: January 2022

For many years, many contact centers in the industry have been striving to enforce the “80/20” rule when it comes to answering calls. In fact, there were a number of contact centers that took more than 48 hours to respond to emails, which could well lead to a number of repeated contacts and hurt first contact resolution rates (FCR). To see how your call center is performing, you can calculate a specific service level metric for a specific period of time. With this service level calculation: For example, there could be an SLA between the call center and the IT department that describes repair times for broken computers or headsets, system failures, etc. Contract preparation is one of the most important aspects of the entire outsourcing process. A client company wants to ensure that the SLA (Service Level Agreement) is organized according to the requirements and clearly states all payment and productivity standards. Currently, many companies that offer contact center outsourcing services need new ideas to achieve unique advantages and achieve maximum results in their work. Metrics such as service levels are useful for efficiently collecting data for further analysis of business processes passed on to enterprise customers for outsourcing. This information says a lot about the quality of customer service and helps to prepare for the following goals. Quick and fast responses increase customer satisfaction and improve your level of service.

The International Finance Corporation (IFC) currently places the global average of cancelled calls at between 5% and 8%. There are many things to consider, and if you only have 20 seconds to answer a call before it crosses the threshold, you need to be able to take the right steps immediately. The negotiation of the rules of engagement must be done in advance. First of all, you need to define the criteria for action. A simple one-page document is enough here. If SL is 0-5% below the target, this should eventually be seen as a warning to WFM and operations that performance is deteriorating. Between 5% and 10%, you may want to cancel discretionary offline activities and start retraining. If it`s worse than 10% below the target, you may want to take an “all hands on deck” approach so everyone is on the phone. If you simplify this, all team leaders can drag it to their desks. Everyone will know what their share is when SL reaches a certain threshold. Even if you had to strictly measure your turnaround time or the number of calls you answer within a given time frame, it would be difficult to truly assess the quality of your service level agreements (SLAs) without having a rough idea of industry standards. To date, one of the most popular field standards of contract centers is an 80/20 ratio.

This means that 80% of incoming calls are answered by a specialist within 20 seconds. However, this is not a basic principle and the final results depend mainly on the specifics of a particular call as well as other elements. The ratio can therefore vary – 90/20, 70/40 or 60/60. Phone: 80% of calls answered within 20 seconds Email: 100% of emails answered within 24 hours Live chat: 80% of chats answered within 20 seconds Social media: N/A First of all, an SLA ensures that everyone works on the same goals. This ensures that everyone is equipped to succeed. There is less friction in the system and you spend less time negotiating and debating and more time solving problems. Second, it makes planning easier. You have clear goals on which to build a plan. Your target service level, average response speed, or abandonment rate are defined and everyone knows the goals. Finally, it helps establish a better working relationship between workforce management and operations. The process of developing a service level agreement fosters conversation and alignment between the two groups to achieve common goals. ASA (Average Response Speed) = The average time a caller is in the queue before being answered by a agent.SL (service level) = The percentage of callers responded within a specified threshold.

A service level of 80/20 means, for . B, that 80% of all calls are answered in 20 seconds. Note: The SL can be based only on the calls processed or on all the calls offered. Cancellation rate = The percentage of callers who cancel before receiving a response. There are also variants of these metrics. You can use a “refined” ASA, sl or abandonment rate. What does that mean? Well, that means filtering out specific calls that you don`t want to include. The metric is not pure and tells a slightly different story. For example, you take your SL metric and delete any call that didn`t wait for the full threshold. If you`re using an 80/20 SL, your refined SL would be 80/20 without any calls canceled in less than 20 seconds. The logic here is that you customize to answer the call in 20 seconds.

If the customer doesn`t give you the full 20 seconds to try to answer it, do you want it to count against you? Keep in mind that the stricter the service level goal, the more expensive it is for employees. You want to make sure that every amount of money you spend at work is for a deliberate purpose. Most call centers don`t use a refined level of service, but it can help manage costs. The same refinement can be used for the dropout rate. If a call hangs up in less than 5 or 10 seconds, did it really give you the opportunity to answer the call? This statistic, combined with the fact that some contact centers wait more than three days to respond to 100% of customers` emails, highlights the large variance in the contact center industry. The right level of service may be due to the style and operation of your center, but the customer experience should be just as important to you as your cost, so aim for fast response times. While some centers have decided to relax their SLA time, others may choose to increase their level of service instead. Simply put, increasing your service level means increasing the number of calls from your agents and answering as quickly as possible. While there`s also a cluster that forms nearly 100% of emails answered in three hours, it`s surprising that more contact centers wait 48 hours to complete the same percentage of emails. You`ve probably heard the oft-cited industry standard of answering at least 80% of calls in less than 20 seconds. I`ll explain why that`s not the best number to look at right away. Any company that orders certain services from contractors wants the work to be done qualitatively.

Constant monitoring of the affiliate`s shares requires a lot of time and effort, but does not even guarantee that the goals will be achieved. If an outsourcing company lags behind in terms of productivity in performing customer functions, it should not function adequately. We can conclude that the SLA is a practical and very versatile tool for evaluating an enterprise service. Contact centers use service level agreements for the same reason that contracts are used for many other business operations. to make sure everyone is working towards the same results and – in the true sense of the word – is on the same page as to what success looks like. It allows the smooth running of any other interaction between the two companies. Looking for ways to improve the overall performance of your contact or contact center with real-time dashboards, ACD, IVR, competency-based routing, call center analytics, and more? 📱 The level of service is an invaluable metric for your customer satisfaction efforts. .

When it comes to taking out a loan in the UK, having a proper loan agreement in place is crucial for both the borrower and the lender. A loan agreement serves as a legal document that outlines the terms and conditions of the loan, including the repayment schedule, interest rate, and any other relevant details.

While it is always advisable to consult a lawyer before entering into any loan agreement, there are many free templates available online that can serve as a starting point. These templates can help borrowers and lenders ensure that their loan agreement is comprehensive, legally binding, and compliant with UK laws and regulations.

One important consideration when selecting a loan agreement template is to ensure that it meets your specific needs. For example, if you are borrowing money from a friend or family member, a simple loan agreement template may be sufficient. On the other hand, if you are taking out a large loan from a bank or other financial institution, you may need a more complex template that includes additional clauses to protect both parties.

Another important factor to keep in mind when using a loan agreement template is to ensure that it complies with UK law. The Consumer Credit Act 1974 and the Financial Services and Markets Act 2000 are two of the primary laws governing lending in the UK, and any loan agreement template you use should be in compliance with these laws.

In addition to using a loan agreement template, there are other steps you can take to ensure that your loan agreement is legally binding and enforceable. For example, you should make sure that both parties sign the agreement and that there are witnesses present. You may also want to consider having the agreement notarized or recorded with a public registry.

In conclusion, using a loan agreement template is a practical and effective way to create a legally binding loan agreement in the UK. However, it is important to ensure that the template you use meets your specific needs and complies with UK law. By taking these steps, you can help protect yourself and your lender and ensure that your loan agreement is enforceable in the event of a dispute.

Selling shares of your business in the event of a triggering event is an important legal issue that you should consider if you own a business. Types of buy-sell agreements include cross-purchase agreements, repurchase agreements, hybrid purchase and sale agreements, business purchase agreements, and asset purchase agreements. Purchase and sale agreements contain several essential sections and provisions that clarify how situations should be managed. Like most contracts, they have definitions, confirmations, etc. What makes them unique are the conditions for triggering events, payments, and evaluations. Using a purchase and sale agreement for your business has several key advantages. However, they largely protect the rights and privileges of all parties when executed correctly. You`ll get a better result if you hire in-house lawyers to draft and negotiate the deal on your behalf. When should a company have purchase contracts? The law firm Weisblatt regularly supports new and established entrepreneurs in purchase and sale agreements and other important contracts.

These important documents can improve ownership relationships and avoid disputes. If you would like to discuss any type of contract, please call the office at 713-352-0847 or contact us online for more information. If a co-owner wishes to buy back the interests of another co-owner, options are available that can be included in the contract. Even the most successful business may not be able to afford a 100% principal payment, so a buyback agreement may provide for a down payment of a quarter to a third of the buyback price, followed by equal payments over a period of three to five years at a reasonable interest rate. An owner`s disability or inability to work can harm a business in several ways. First, if the owner was an integral part of the company`s management, a sudden absence can disrupt operations. A purchase and sale contract may contain specific provisions aimed at maintaining business continuity despite changes in management. In addition, a power of attorney or family member may try to intervene and make business decisions for the incapacitated owner – even if they were not previously involved in the business. A purchase-sale agreement can ensure that ownership and management remain with the remaining co-owners. A provision for redemption in the event of incapacity for work may also benefit the unfit owner, since the purchase is a source of financing in which the owner is no longer able to work. To protect the future of our clients and their businesses, at the law firm Perry A.

Craft, PLLC, we provide assistance in drafting, negotiating and litigation of purchase/sale agreements. The company`s lead attorney and founder, Perry A. Craft, provides advice to clients throughout the process and creates clear buy/sell agreements aimed at avoiding disputes or disputes between owners, managers, partners, employees and directors later on. Since the valuation of a company or its shares can fluctuate over time, it is imperative that the buy/sell agreement be both clear in its meaning and thorough in the valuation of the company or its shares. This allows the owner and all parties interested in the purchase or sale to avoid subsequent disputes. If an owner dies, co-owners do not want to risk the owner leaving his share to his relatives as part of his estate or having his shares of ownership transferred under New York`s intestate inheritance laws. A purchase and sale contract may contain conditions that require the sale of the deceased owner`s shares to the corporation or co-owners. How the price is determined. In the agreement, you want to establish a methodology to determine the price. A word for the wise – a prefixed price is almost never a good idea! A lawyer can advise you on the different options so you can determine one that is right for your business and plans.

Another important condition of a purchase and sale contract is the establishment of a procedure to determine the purchase price to be paid for the shares or shares of the outgoing owner. Often, a buy-sell agreement comes into effect when an owner experiences a life event that affects their business interests. Such events may include: The law for small businesses is complicated. Legal mistakes, such as improperly negotiating terms and creating unenforceable documents, can cost you significant sums in the future. Hire in-house lawyers to make sure you draft a buy-sell agreement that suits your situation. .

As a copy editor, it is vital to stay up-to-date with current events and industry-specific terminology. One term that has been making headlines recently is the “maca collective agreement.”

But what exactly is the maca collective agreement, and why is it significant in the world of work and employment?

The maca collective agreement is a labor agreement negotiated between the Mining, Metallurgical, and Chemical Workers` Union, or Sindicato de Trabajadores de la Empresa Minera Maca, and the mining company Minera Hierro Atacama (MHA).

This agreement outlines the terms and conditions of employment for workers at MHA`s mine in Chile`s Atacama Desert. These terms include wages, benefits, and working conditions, among other things.

The maca collective agreement is significant because it represents a successful negotiation between an employer and a union, and it sets a standard for fair labor practices in the mining industry.

Furthermore, the agreement ensures that workers are treated fairly and compensated appropriately for the often-dangerous work they perform in the mining industry.

From an SEO perspective, it is essential to use the term “maca collective agreement” in any content related to this topic to ensure that the article is relevant and engaging to readers who may be searching for information on this subject.

In conclusion, as a copy editor, it is crucial to stay current with industry-specific terminology and to understand the significance of terms such as the maca collective agreement. By doing so, we can create well-informed and engaging content for our readers.

The following graph shows the contractual structure of a typical BOT project or CONCESSION, including loan agreements, shareholder agreement between the project company`s shareholders, and subcontracts for the operating agreement and construction contract, which typically takes place between the project company and a member of the project company consortium. A BUILD-Operate-Transfer (BOT) contract is a financing model for large projects, usually infrastructure projects, developed through public-private partnerships. A build-operate-transfer (BOT) agreement is an agreement under which an investor commits to build a specific infrastructure asset (e.B an airport, port, power plant, water supply system, etc.) build, finance, finance and operate the construction for a period of time before transferring the infrastructure plant to the government. The duration of such an agreement is generally long enough for the investor to cover the investment costs of infrastructure construction by charging a tariff or user fee during the period during which it operates the infrastructure. The BOT system refers to the initial concession of a public body such as a local government to a private company to build and operate the project in question. After a fixed deadline, usually two or three decades, control of the project is returned to the public institution. Each project will include a variant of this contractual structure according to its particular requirements: not all BOT projects require a guaranteed supply of inputs, so no agreement on the supply of fuels/inputs can be required. Cash flow can be realized in whole or in part via the general public`s tariffs and not by an accepting buyer. A build operate transfer (BOT) project is typically used to develop a discrete asset rather than an entire network, and is usually completely new or new (although a renovation may be required). In a BOT project, the project company or project operator typically generates its revenue through a fee charged to the utility/government, rather than through rates charged to consumers.

In common law countries, a number of projects are called concessions, such as toll road projects. B, which are new constructions and have a number of similarities with BOT. Concessions, build-operate-transfer (BOT) projects, and design-build-operate (BOD) projects are types of production-oriented public-private partnerships. BOT and BOD projects typically include extensive planning and construction, as well as long-term operations for new buildings (greenfield) or projects with significant redevelopment and expansion (brownfields). Below are definitions of each type of agreement, as well as the main features and examples for each agreement. This page also contains links to sector-specific checklists, toolkits and PPP information. One example is power purchase agreements, in which a utility acts as a buyer and buys electricity from a private power plant. Under a traditional concession, the company would sell directly to consumers without government intermediaries. BOT agreements often set minimum prices that the customer must pay. A concession gives a concessionaire the long-term right to use all supplies transferred to the concessionaire, including responsibility for operations and certain investments. Ownership of assets remains in the hands of the authority, and the authority is usually responsible for replacing larger assets. Assets shall revert to the Authority at the end of the concession period, including assets acquired by the concessionaire.

In a dealership, the dealer usually receives most of its income directly from the consumer and therefore has a direct relationship with the consumer. A concession covers an entire infrastructure system (i.e. it may also include the acquisition of existing assets by the concessionaire and the construction and operation of new assets).

Licensors who have neither the desire nor the ability to identify, advertise, and negotiate with potential licensees (let alone administer a program) may want to enter into a contract with a single licensing agent or a multi-person licensing agency. The benefits of licensing can be viewed from two angles: the licensor and the licensee. If you`re ready to move on with your potential licensee, the decision to hire a licensing agent (along with your IP lawyer) should come next. If your agent is working with you to create a license (more on this below), you should consider your own wishes while anticipating the licensee`s expectations. The definitions, requirements and conditions set out in a licence agreement are crucial points of negotiation. Using a robust brand licensing agreement template like the one we are proposing can help you set the framework for discussions with licensees. A License Agreement is an agreement between two parties (Licensor and Licensee) in which Licensor grants Licensee the right to use Licensor`s brand name, trademark, patented technology or ability to manufacture and sell goods. In other words, a license agreement grants the licensee the opportunity to use the licensor`s intellectual property. License agreements are typically used by the licensor to commercialize their intellectual property. As always, there can be downsides to success. Your brand may one day reach TOO many people or generate TOO much activity, resulting in counterfeit attempts by other competitors. By licensing your brand early, you`ll learn how to proactively protect your intellectual property with protections.

Exclusivity is good for the licensor because it eliminates the possibility of being overlooked by a licensee promoting a competing product. It can be good for the licensee and licensors often offer lump sum payments or performance bonuses in exchange for exclusivity, but exclusivity clauses can be difficult. For example, a licensee may end up punishing himself if he concludes an exclusivity agreement without incentive – he will have excluded himself from a contract without compensation. Effectively negotiating a license agreement can be tedious and time-consuming. Again, each agreement is unique, but the negotiation process is mostly the same. All license agreements are unique in context. However, the most effective examples tend to follow a consistent layout. Here are some of the sections, tabs, and headers that should be included in your license agreement: That`s it. The undeniable advantages of building a trademark license agreement. Wherever you intend to run your business, you know you have options for greater brand visibility, long-term growth, and the benefits of working with an authorized partner.

Getting to this first step is easy. Where do you take it? The sky is the limit. Purpose – a complete description of the product or service offered for licensing. This is also the area in which patent, copyright or trademark numbers can be included. When you share your ideas and assets with another company, you are taking a significant risk. So it goes without saying that you should do your research. Work with a licensee who specializes in processing your particular trademark – ideally, you`ll stay in the same industry. Which organization is legally liable if the use, consumption, storage or transport of the product causes damage? For example, who would be responsible for the harm caused to children by a toy made in a foreign country without quality control regulations? A license allows an intellectual property rights holder (the licensor) to earn money from an invention or creative work by charging a user (the licensee) for the manufacture and marketing of the product or service. This is a legal contract in which a third party (the licensee) rents the use of the trademark, name or likeness of another company (the licensor).

The licensee usually acquires the right to use a company`s intellectual property because it has the potential to sell more products than without the brand. While lawyers are indispensable for managing the legal language associated with clauses such as representatives and mandates, as well as compensation and infringement, they are unlikely to be sufficiently familiar with the terms of licensing agreements, including testing protocols, authorized channels, permits, and quality controls, to properly negotiate them on your behalf. A license agreement is a commercial agreement shared by two parties. A licensor who owns the product or trademark; and the licensee who acquires the license with the intention of working with the existing product or trademark. Simply put, it is a contract that allows one company to use another company`s intellectual property. Confidentiality – In addition, a sub-agreement may be proposed to further protect Licensor`s property. This is the NDA – the non-disclosure agreement. This document prevents licensee from sharing or discussing certain details of your product with third parties.

NDAs are quite simple to design and should be considered a mandatory part of your license agreement. Curious about brand licenses? You are not alone. In today`s competitive market, brand licensing is virtually the norm for companies looking to share their products with a wider audience. The benefits are many, whether you`re a large-scale business or just starting out as a local business. If your brand has value, even in a small niche market, licensing may be right for you. It depends on the type of product category and the brand to be licensed. Typically, the licensor`s primary concern is to generate revenue while protecting the brand from anything that could affect it, such as product quality or other concerns about brand relevance. Building brand equity takes years, but only a few days, to destroy it. You own a trademark or intellectual property (IP). You have identified viable licensees for the manufacture and marketing of your products. You are in serious talks with one or more companies.

How do you make sure you negotiate a cheap contract? Think of a licensing partnership as an effective way for both parties to work together when selling to the consumer. The licensor usually has a highly successful brand, but does not manufacture or sell products. Similarly, the licensee manufactures/distributes products, but may not have brand awareness. Together, they can reach a whole new group of customers and share in the profits. Performance or due diligence clauses allow the contract to be terminated or penalties imposed if the licensee does not meet certain requirements. For example, if a licensee does not meet the specified sales targets or does not properly market a product, the licensor may terminate the license. For example, film companies sell licenses to manufacturers, that is, licensees who make clothing, accessories, toys and electronic devices with the image of the characters in their film. Sports teams also sell licenses to companies that manufacture different types of products that include their teams` logos. For companies that have good ideas but limited manufacturing methods at their disposal, licensing is the best way to bring a product to a mass market while offering the greatest potential for return on investment.

And if a licensor enters into an exclusivity agreement to later find a licensee who does a much better job in the same geographic area, they would have anchored themselves with a weak partner. Giving your brand greater reach is not only lucrative in the short term, but also contributes to greater long-term trust from your audience. If your business moves from a small business to a company with greater visibility, your customer base will likely develop an even greater sense of loyalty because they know, after staying with you from the beginning, that your potential for global recognition is high. Some license agreements include a one-time initial license fee. .

The recipient of your email is just one click away. This simple process can be applied to all documents that require a signature: contracts, tax forms and all kinds of agreements or declarations. To send the signed form, simply attach it to an email and it will immediately reach your customers. CocoSign is the best way to sign many forms every day, all at a great price. It`s time to forget everything about physical signatures and keep everything electronic. Have documents and forms signed in one minute. CocoSign offers you a fast, cost-effective and secure solution. As long as you have your device and an efficient internet connection, you will have no problem sending documents. Here are the simple tips you need to follow to sign the Bir Appendix A1 Affidavit Form: A complete solution to sign the Bir Appendix A1 Affidavit Form is something that every business can benefit from. CocoSign has found a way to develop simple, cost-effective and secure online software that you can use. The easiest way to complete the Bir Appendix A1 Affidavit Form online is to use a special tool. Although there are tons of them, CocoSign seems to be the most useful tool online.

To use the tool, follow the process below. Smartphones and tablets have recently become so advanced that you can use them for everything you can do on your laptop and PC. For this reason, more and more people are doing their work from these mobile devices, which saves them even more time. It`s also a great advantage to work from home. As long as your internet connection is stable, you can run your business from anywhere. All these tips will not take long, and once the document is signed, you decide on the next step. You can download it to the device or share it in an email or via a link. Therefore, CocoSign has partnered with Chrome, so you can simply go to the Web Store to get the extension. Then you can sign your form directly in the browser. Here are some simple tips that will guide you through the signing process: Saving time has been the main concern behind CocoSign`s efforts to develop secure and secure software that allows you to contribute to signing documents.

The great thing about CocoSign is that it helps you electronically sign the Bir Attachment A1 affidavit form in your Gmail without the involvement of other devices. You can do this with the CocoSign Chrome extension. There are just five simple tips you need to follow to sign your form directly in your Gmail account: Once you`ve tried the software, you`ll immediately become one of the many satisfied customers who enjoy the benefits of electronically signing their documents directly from their Gmail account. You can download the app from Play Market, install it, and start signing documents. Here are the tips for signing a form on your Android device: The best thing about CocoSign is that it works on all the devices you use, so you can rely on it and sign electronic documents no matter what device you`re using. iOS has many users, there is no doubt about it, but most phone users have an Android operating system. To meet their needs, CocoSign has developed the software specifically for Android users. Chrome is probably the most popular browser lately, and that`s no wonder. It has all the features, integrations, and extensions you can request.

It is extremely helpful to have all the tools you use available due to browser extensions. You`ll find that CocoSign has strived to make your Chrome signing experience as enjoyable and simple as possible by adding a wide range of handy features, such as merging PDF files. B the addition of several signatories, etc. Then all you have to do is sign a PDF and have it ready to be sent. The next step is up to you. You can send the form by e-mail. CocoSign makes all aspects of signing an electronic document easy and beneficial. (To be completed by a single taxpayer who obtains the tax discharge for the tender) in a contract with the government / private agencies that requires on the 2nd that my commercial company name has been duly registered with the 5th, that the submitted documents attached to the tax application are duly sworn in accordance with the law and indicate:1 That I am the owner / owner / owner / owner / owner of the SUBSCRIPTION I AM AND I HAVE LENT OATH BEFORE THIS DAY, I AM IDENTIFICATION NUMBER (TIN) – -!- – – – – – – – – – – – – – – – – – – -! – You can sign a document and have your partner received immediately. If you need to sign an affidavit in Appendix A1 and you`re not in the office, the CocoSign web app is the answer. Signing and sending a legally binding document takes a few seconds. Here`s what you need to do to sign a document on your phone online: A major advantage of CocoSign is that you can use it with any mobile device, regardless of the operating system. It`s the ideal method, and its flexible workflow, that`s for sure.

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The Enterprise Advantage option is designed for businesses with 250 to 2,399 users or devices and will roll out as a three-year contractual option in early 2017, Microsoft said in its announcement last week. The Microsoft Products and Services Agreement (MpSA) is a transactional license agreement for commercial, government, and academic organizations with at least 250 users/devices. MPSA is best suited for organizations that want to obtain on-premises licenses of Microsoft software, cloud services, or both on demand, with no enterprise-wide commitment under a single, non-expiring agreement. Software Assurance is optional. Under the Enterprise Advantage option, branches of an organization can purchase Microsoft software as needed, and then the overall purchasing power is recognized across the enterprise. Perpetual licenses and subscription licenses can be combined under this plan in the same agreement, “without registrations”. Previously, organizations had to have separate records for both types of licenses, Nowlan explained, and they had to have separate documents. Yes. Software Assurance Purchasing and Benefits Management is available. Existing Software Assurance coverage and the benefits of another volume licensing program (for example. B, Microsoft Select Plus, Microsoft Enterprise Agreement, or Microsoft Open License) are not assigned or associated with a new MPSA. For more information, see Software Assurance through MPSA.

The Microsoft Products and Services Agreement (MPSA) is a transactional license agreement for commercial, academic, and government organizations. It is an ongoing agreement signed by a legal entity designed for organizations with at least 250 users/devices that consolidates Microsoft Cloud Services, Software, and Microsoft Software Assurance. The key to MPSA FLEXIBILITY is how you set up your purchase accounts, which fall under the agreement and are signed by a legal entity. These allow you to effectively divide your organization by department, region, or country as you wish. Every time you purchase a license or service, you earn points. You must earn at least 500 points for at least 250 users within each product pool up to one year after the first signing of your MPSA. Yes. The novelty of the MPSA is the possibility of having several types of organizations – commercial, academic or governmental – in a single agreement with the use of purchasing accounts. When the Enterprise Advantage option is introduced in 2017, Microsoft won`t try to force its customers to make the transition, Nowlan said. Microsoft has just announced in advance that it will come. This is something that should be taken into account for renewals or new agreements. Microsoft does not recommend switching to Enterprise Advantage in the medium term, Nowlan said.

It`s possible that companies with more than 2,399 users or devices could use Enterprise Advantage “if their agreement is simple enough to be well filled with enterprise advantage on MPSA,” Nowlan said. He explained that large organizations tend to have more complex agreements with Microsoft. The program won`t necessarily grow until Microsoft is sure it`s having a good initial customer experience at its current limits. Microsoft has evolved its licensing agreement programs over time, with the idea of moving to a “unified approach” where customers can use an agreement to buy all the products and services they want, Nowlan explained. It aims for “more modern licensing” with MPSA, as well as the next step Enterprise Advantage, he added. For organizations with the required number of users or devices, the Enterprise Advantage option may be more cost-effective than current MPSA or Enterprise Agreement (EA) approaches. The main reason that may be true is that Enterprise Advantage enables the “enterprise-wide purchase” of software and services in a contract. EA is Microsoft`s traditional flagship agreement, but MPSA was created about three years ago to offer more flexibility given the introduction of Microsoft`s various service offerings. An EA is a fixed three-year contract that has the advantage of reducing software costs. An EA offers price protection, discounts, and true-up and true-down rights.

The MPSA has more flexible terms with the ability for companies to buy what they need. When an organization reaches 500 users, the Enterprise Agreement (EA) offers some benefits that the MPSA does not offer, but the MPSA also offers some flexibility that the EA Agreement does not offer, so at this level, you need to decide which one is best for you. Microsoft`s software licensing process consists of contractual agreements and software purchase elements called “registrations,” which apply to subscriptions and perpetual licenses. .

To address this issue more closely, it is useful to refer to the `Barcelona Agreement`, and the majority is certainly aware of this. On 28 November 1995, an agreement was signed in the European Union which was never shared with the citizens of European countries and which remained hidden from them. With these facts, not only have European politicians never tried to share the truth of the Barcelona Agreement, which happened behind closed doors, with their citizens, but all the groups and citizens who criticize this situation have been branded as anti-foreigners and Islamophobes. The situation is deteriorating day by day and is now a problem for Europeans. On the other hand, Recep Tayyip Erdogan, who dreams of the rise of the Ottoman Empire, used the Barcelona agreement to use refugees and asylum seekers as a human shield against the European Union. With the latest information, it has received six billion euros from the European Union to close its borders and take in refugees. Finally, 28 EU countries reached a new general agreement on migration in the summer of 2018. It provides for the creation of controlled centres within the EU that separate refugees from those who are considered migrants for “economic reasons”. The latter are returned to their country of origin, while asylum seekers are relocated to EU Member States that voluntarily offer to receive them. Each country will decide “voluntarily” whether or not to open one of these facilities, removing mandatory distribution quotas and satisfying member states that refuse to accept a single refugee or irregular migrant. Nevertheless, some EU countries that have taken in refugees without any control or capacity are still grappling with their problems and are facing socio-political turbulence as well as discontent among their citizens.

After the chemical attack of the Syrian regime, Bashar al-Assad, with the help of the Islamic Republic of Iran and Russia on the one hand, and the brutal murder of the Iraqi people by ISIS on the other hand, the peoples of the region flocked and with the help of Turkey to Europe and this time these three groups, ISIS, Muslim Brotherhood and the Islamic Republic of Iran joined forces. The helm of the refugee ships was in the hands of Recep Tayyip Erdogan`s Muslim Brotherhood. In contrast, the numbers had fallen to 204,700 in 2017, the lowest number in the past four years. The number of illegal entries has decreased on three of the main routes of entry into the continent: the Western Balkans route; the Eastern Mediterranean Route (with your destination in Greece) and, to a lesser extent, the Central Mediterranean Route (which leads to Italy). These three groups seized the opportunity to send their own people to Europe under the guise of refugees. On the one hand, ISIS sent its people to Europe, and on the other hand, the Islamic Republic of Iran sent its Fatimids and Zainabs, composed of Afghans and Pakistanis who were also involved in the oppression of the Syrian people, as well as the forces of the Muslim Brotherhood, to Europe to penetrate deep into societies. The CEAS also has a common database on the fingerprints of asylum seekers (Eurodac), which is used to decide which country is responsible for processing the application. That is, if a refugee crosses several countries to seek refuge, one of these states can deport him to the first country where he arrived, usually in one of the border countries. The cost of hosting 160,000 resettled refugees from Italy and Greece amounts to almost one million euros. But EU countries – as well as Norway, Switzerland, Iceland and Liechtenstein – spend this expense each year on deporting thousands of people, according to calculations by the consortium of journalists behind the migrants` cases. The most important countries where people apply for asylum are Germany with 222,560 applications registered, followed by Italy (128,850) and France (99,330).

Between 2015 and 2016, more than 2.3 million people entered or attempted to enter the EU as irregular migrants, almost twice as many as in the 2009-2014 period, according to data from Frontex, the European Agency for external border control and the European Commission. UNHCR estimates that more than one million people have entered the EU by sea. In May 2015, the European Commission proposed two emergency mechanisms to involve Member States in the refugee crisis: relocation quotas and resettlement quotas. These must be completed in two years. The first referred to people who had already managed to reach the European Union and who were in Italy and Greece. The latter referred to people who had sought refuge in countries bordering Syria, particularly in refugee camps in Turkey, Lebanon and Jordan. The main beneficiaries were Syrian citizens (33% of the total), followed by Afghans and Iraqis. The European Union is the most prosperous political bloc in the world, although it has responded to the humanitarian refugee crisis by closing its borders, negotiating meagre quotas that have not been reached, and providing financial aid for humanitarian programmes and aid, especially for countries bordering Syria. In 2017, 650,000 applications for international protection were lodged in the EU.

That was just over half the number recorded in 2016. Links for more information: The Barcelona Process The Barcelona DeclarationThe Union for the Mediterranean Both programmes ended in failure in autumn 2017. In total, and according to the European Commission, nearly 30,000 people have been resettled and 17,000 resettled, which represents only 25% of the total. Khomeini`s version of Islam began with the slogan “Israel must be erased from the map of the Middle East.” And by creating quasi-military forces in different countries of the region and at the same time with the indirect cooperation of the Islamists, the left and the socialists of the Muslim Brotherhood – the founders of the Islamic Revolution – they collaborated in European countries under the name of “Theology of Islam”. They have used their lobbyists in various European countries in academic institutes, universities and important centers of power. It should be noted that the European Union has criticized Israel for defending its borders and condemning the government against terrorists. But on the other hand, by sending troops to the Greek border, he wants to prevent the entry of proxy forces from the Islamic Republic of Iran and the Muslim Brotherhood and ISIS! This is a double standard and a bad policy of Europe. Role Your programme was: security and stability in the Mediterranean; agree on common values and launch a long-term process of cooperation in the Mediterranean; promoting democracy, good governance and human rights; Create mutually satisfactory trading conditions for the partners in the region, the “region”, which consists of the participating countries; Define a policy complementary to the presence of the United States in the Mediterranean. The Barcelona Process comprises three “baskets”: economy – working for shared prosperity in the Mediterranean, including association agreements at bilateral political level – promotion of political values, good governance and democracy, cultural exchange – cultural and strengthening of civil societyJavier Solana opened the conference by saying that they were brought together to address the “clash of civilizations” and the misunderstandings that exist between That is why we have tabled a number of amendments. and that it was “auspicious” that they had gathered for the 900th anniversary of the First Crusade.

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The password-authenticated key agreement typically includes methods such as: MIKEY can work in three different modes: pre-shared key with key transport, public key with key transport, and public key with authenticated DH key exchange. A subsequent extension provides for a DH exchange in pre-shared key mode. The data security protocol is the security protocol, such as SRTP, that is used to protect the media session. Be G a large cyclic multiplicative group with generator for a fixed cyclic group. This method creates a DH key that is used as a TGK. This method is used only to create individual peer-to-peer keys, not a group key. The initiator sends a message to the responder that provides a secure way to assign the initiator`s DH value to the responder. The DH value must be random/pseudo-random and selected secretly based on the security protocol settings. The signature covers the initiator`s MIKEY message with the initiator`s signing key. The responder then securely returns a message to pass the dh value of the responder to the initiator. The DH value must also be random/pseudo-random and must be selected secretly.

A timestamp contained in the original initiator message is the same as the timestamp in the answering machine message. The answering machine signature covers the answering machine`s MIKEY message with the answering machine`s signature key. Online dictionary attacks are active attacks in which the opponent tries to guess the password through successive login attempts: the opponent continues to manage the protocol, trying different passwords, and when the opposing party stops canceling, the opponent knows that he has guessed the right password. It is clear that the design of the protocol cannot prevent this attack. However, a well-built PAKE should only allow you to test one password per login attempt. From that point on, it is up to the application that supports the protocol to specify how many unsuccessful attempts can be tolerated before, for example, the target account is locked. The SAs for each session, including encryption and authentication method, IKE protocol, VPN type, peer and local IP addresses and gateway ID, security settings index, and Phase 1 authentication method. Figure e49.5.

Dummy password authentication protocol. Therefore, since a large number of IoT devices are likely to be mobile devices, a mobility management protocol is required to maintain IP connectivity, for example via the 6LoWPAN standard, as proposed in [126]. Other work, such as [127], deals with efficient video distribution in mobile multimedia IoT applications, while [128] investigates the interaction of smart objects with traditional web technologies using a mobile Bluetooth platform. Social relationships in mobile nodes in IoT using a cognitive model are studied in [129], while the use of NFC for payments with mobile devices in the so-called Web of Things (WoT) is studied in [130], which proposes a lightweight architecture based on RESTful approaches. Abdalla and Pointcheval (2005) also proposed a new password-based tripartite authentication protocol, providing proof of security in the Random-Or-Real (or AFP) model. The opponent`s initial assumptions, including the state of each protocol participant, are provided with a formal definition of the opponent`s advantage (i.e. the opponent`s target). This enemy model has only a subset of all the capabilities of Bellare Rogaway`s original model (Bellare and Rogaway, 1993; 1995; Bellare et al., 2000), which considerably weakens the adversary. Farash and Attari (2014) then used an adversary with full control over the communication network in proof of security of their password-authenticated key exchange protocol with three parties, the adversary model being built from the enemy model used by Abdalla and Pointcheval (2005). This protocol is vulnerable to a dictionary attack: a spy can simply record the first message (gx, h, IDA) and test the pw′ candidate passwords against h. If the opponent receives pw′ h=H(pw′,gx,IDA,IDB) for a value, it is very likely that he has found the password. Note that the password is never displayed directly in the log.

The key management protocol is designed to have the following characteristics: SIP proxy servers: These are involved in the key exchange process to derive session key K, which ensures that SIP proxy servers support legitimate interception. Zhang et al. also focus on the 5G EAP-TLS protocol in [97]. There, the authors expanded their previous work in [96] and used the ProVerif tool. This allows them to model the behavior of the protocol more accurately. For formal verification, the authors consider two authentication agreements and three non-disclosure agreements. Authentication instructions, namely that the home network and the subscriber must agree on the identity of the other after a successful termination of the protocol and that both parties agree on the pre-master key, are falsified. Non-disclosure agreements can be verified, which means that the attacker cannot obtain the persistent identifier, pre-master key, or session key of the subscription from an honest subscriber. Additionally, the authors suggest a fix and prove that the patch meets the specified security properties.

The first password-authenticated key recovery methods were described by Ford and Kaliski in 2000. Key recovery with password authentication is a process in which a client receives a static key in a password-based negotiation with a server that knows the data associated with the password. B, such as the Ford and Kaliski methods….